The app just has to be available within Slack’s ecosystem - which has about 2,600 apps in all. This essentially enables teams to use any generative AI tool of their choice to aid their work as and when they see fit. Then, those BDRs could react with something like the eyes emoji, which would call a function in Salesforce to assign the lead to the person that reacted, write that over on their productivity tool of choice, and draft a prospecting mail for them using Salesforce data and a connected LLM,” Seaman said while explaining a use case of AI apps in workflows. “If you want to distribute leads from Salesforce to business development representatives (BDRs) and you want them to effectively qualify those leads, you can build a workflow that sends leads from Salesforce into a Slack channel. The report was not the only shake-up in the cloud industry Wednesday as Amazon's AWS public cloud service was experiencing a major outage, grounding many online services that depend on it.These native features will be complemented with an enhanced no-code workflow builder, which will help teams automate their work with AI by roping in large language model (LLM)-driven apps like OpenAI’s ChatGPT (currently in beta) or Anthropic’s Claude (now available). Slack shares closed Tuesday at $29.58 giving the company a market cap of $16.89 billion.
Microsoft, and Salesforce." Slack shares were last up more than 23%, while Salesforce shares were down about 3%. "This would also have a ripple impact for GoogleĪnd its cloud endeavors and put more pressure on Kurian and GCP to do a collaborative cloud deal over the next 3 to 6 months to keep pace with the likes of Amazon Salesforce's acquisition of Slack could also set off a string of software company acquisitions across the tech industry well into next year, Ives said. Microsoft already butts heads with Salesforce, which specializes in customer relationship management software, with its Dynamics 365 CRM service.
"This deal would be a major shot across the bow at Microsoft with the company's Teams offering a direct messaging competitor against Slack that has been a clear hurdle to growth and now would be a two horse race between Microsoft and Salesforce," said Wedbush analyst Dan Ives in a note Wednesday. One analyst said Wednesday, following a report of a possible deal in the works, and may set off a wave of software acquisitions. Would be a major challenge to Microsoft Corp.
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